{"id":73,"date":"2025-08-03T05:05:26","date_gmt":"2025-08-03T05:05:26","guid":{"rendered":"https:\/\/uportal.pl\/term_conditions\/"},"modified":"2025-12-19T14:30:36","modified_gmt":"2025-12-19T14:30:36","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/uportal.pl\/pl\/terms-of-service\/","title":{"rendered":"Warunki korzystania z us\u0142ugi"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"73\" class=\"elementor elementor-73\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f918304 e-flex e-con-boxed e-con e-parent\" data-id=\"f918304\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fc6dcf elementor-widget elementor-widget-text-editor\" data-id=\"9fc6dcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"721\" data-end=\"745\"><span style=\"text-decoration: underline;\">Warunki korzystania z us\u0142ugi<\/span><\/h2><p data-start=\"746\" data-end=\"777\"><em data-start=\"746\" data-end=\"775\">Ostatnia aktualizacja: listopad 2025 r.<\/em><\/p><h3 data-start=\"779\" data-end=\"800\">1. Wprowadzenie<\/h3><p data-start=\"801\" data-end=\"1139\">Niniejsze Warunki korzystania z us\u0142ugi (\u201eWarunki\u201d) reguluj\u0105 korzystanie z <strong data-start=\"856\" data-end=\"867\">uPortal<\/strong> obs\u0142ugiwanej przez <strong data-start=\"890\" data-end=\"919\">ICY Media Chibeza Mvula<\/strong>, rzarejestrowanej w Polsce (NIP 1231477725, adres: Post\u0119pu 11, 02-676 Warszawa).<br \/><br data-start=\"1005\" data-end=\"1008\" \/>Tworz\u0105c konto lub korzystaj\u0105c z uPortal, wyra\u017casz zgod\u0119 na przestrzeganie niniejszego Regulaminu. Je\u015bli si\u0119 z nim nie zgadzasz, prosimy o niekorzystanie z platformy.<\/p><hr data-start=\"1141\" data-end=\"1144\" \/><h3 data-start=\"1146\" data-end=\"1166\">2. Definicje<\/h3><ul data-start=\"1167\" data-end=\"1585\"><li data-start=\"1167\" data-end=\"1250\"><p data-start=\"1169\" data-end=\"1250\"><strong data-start=\"1100\" data-end=\"1111\">uPortal<\/strong> \u015brodowiskiem edukacyjnym online obs\u0142ugiwanym przez <a href=\"https:\/\/unlearnenglish.pl\/\"><strong data-start=\"1157\" data-end=\"1176\">Unlearn English.<\/strong><\/a>, marka nale\u017c\u0105ca do <strong><a href=\"https:\/\/icymedia.pl\/\">ICY Media<\/a><\/strong>.<\/p><\/li><li data-start=\"1251\" data-end=\"1317\"><p data-start=\"1253\" data-end=\"1317\"><strong data-start=\"1253\" data-end=\"1267\">Ucz\u0105cy si\u0119 \/ U\u017cytkownik \/ Ty<\/strong> \u2013 ka\u017cda osoba rejestruj\u0105ca si\u0119 lub korzystaj\u0105ca z us\u0142ug.<\/p><\/li><li data-start=\"1318\" data-end=\"1384\"><p data-start=\"1320\" data-end=\"1384\"><strong data-start=\"1408\" data-end=\"1426\">Trener j\u0119zykowy<\/strong> \u2013 zweryfikowany korepetytor lub native speaker odpowiedzialny za prowadzenie sesji (lekcji).<\/p><\/li><li data-start=\"1385\" data-end=\"1486\"><p data-start=\"1387\" data-end=\"1486\"><strong data-start=\"1387\" data-end=\"1398\">Sesja<\/strong> \u2013 zaj\u0119cia indywidualne lub grupowe prowadzone online lub (w przysz\u0142o\u015bci) na miejscu w siedzibie Unlearn.<\/p><\/li><li data-start=\"1487\" data-end=\"1585\"><p data-start=\"1489\" data-end=\"1585\"><strong data-start=\"1489\" data-end=\"1513\">Cz\u0142onkostwo \/ Pakiet<\/strong> \u2013 p\u0142atny dost\u0119p obejmuj\u0105cy okre\u015blon\u0105 liczb\u0119 sesji lub funkcji.<\/p><\/li><\/ul><hr data-start=\"1587\" data-end=\"1590\" \/><h3 data-start=\"1592\" data-end=\"1618\">3. Zakres us\u0142ug<\/h3><p data-start=\"1619\" data-end=\"1792\">uPortal oferuje us\u0142ugi nauki j\u0119zyk\u00f3w obcych i komunikacji w formie sesji online na \u017cywo, a od 2026 r. tak\u017ce opcjonalnych sesji stacjonarnych w siedzibie Unlearn.<br data-start=\"1777\" data-end=\"1780\" \/><br \/>U\u017cytkownicy mog\u0105:<\/p><ul data-start=\"1793\" data-end=\"1973\"><li data-start=\"1793\" data-end=\"1817\"><p data-start=\"1795\" data-end=\"1817\">Zarejestruj konto,<\/p><\/li><li data-start=\"1818\" data-end=\"1872\"><p data-start=\"1820\" data-end=\"1872\">Zarezerwuj i we\u017a udzia\u0142 w sesjach indywidualnie lub grupowo,<\/p><\/li><li data-start=\"1873\" data-end=\"1911\"><p data-start=\"1875\" data-end=\"1911\">Zarz\u0105dzaj subskrypcjami i p\u0142atno\u015bciami,<\/p><\/li><li data-start=\"1912\" data-end=\"1973\"><p data-start=\"1914\" data-end=\"1973\">Komunikuj si\u0119 z nauczycielami j\u0119zyka i osobami ucz\u0105cymi si\u0119 za pomoc\u0105 wbudowanych narz\u0119dzi do czatu.<\/p><\/li><\/ul><p data-start=\"1975\" data-end=\"2092\"><a href=\"https:\/\/icymedia.pl\/\"><strong>ICY Media<\/strong><\/a>, organizacja macierzysta <strong>Oducz si\u0119 angielskiego,<\/strong> mo\u017ce aktualizowa\u0107, ulepsza\u0107 lub zawiesza\u0107 funkcje w dowolnym momencie, zachowuj\u0105c przy tym og\u00f3lny cel platformy.<\/p><hr data-start=\"2094\" data-end=\"2097\" \/><h3 data-start=\"2099\" data-end=\"2121\">4. Konta u\u017cytkownik\u00f3w<\/h3><ul data-start=\"2122\" data-end=\"2451\"><li data-start=\"2122\" data-end=\"2181\"><p data-start=\"2124\" data-end=\"2181\">Aby za\u0142o\u017cy\u0107 konto musisz mie\u0107 uko\u0144czone 16 lat.<\/p><\/li><li data-start=\"2182\" data-end=\"2268\"><p data-start=\"2184\" data-end=\"2268\">U\u017cytkownik jest odpowiedzialny za zachowanie poufno\u015bci swoich danych logowania.<\/p><\/li><li data-start=\"2269\" data-end=\"2346\"><p data-start=\"2271\" data-end=\"2346\">Posiadanie wielu kont przez t\u0119 sam\u0105 osob\u0119 <strong>nie jest<\/strong> dozwolone bez zgody administratora.<\/p><\/li><li data-start=\"2347\" data-end=\"2451\"><p data-start=\"2349\" data-end=\"2451\"><strong>ICY Media<\/strong> zastrzega sobie prawo do zawieszenia lub usuni\u0119cia kont naruszaj\u0105cych niniejsze Warunki lub obowi\u0105zuj\u0105ce prawo.<\/p><\/li><\/ul><hr data-start=\"2453\" data-end=\"2456\" \/><h3 data-start=\"2458\" data-end=\"2493\">5. P\u0142atno\u015bci i subskrypcje<\/h3><ul data-start=\"2494\" data-end=\"2883\"><li data-start=\"2494\" data-end=\"2663\"><p data-start=\"2496\" data-end=\"2663\">P\u0142atno\u015bci s\u0105 przetwarzane bezpiecznie za po\u015brednictwem <strong data-start=\"2532\" data-end=\"2565\">WooCommerce Payments \/ Stripe,\u00a0Paynow (mElements S.A.) <\/strong>i mog\u0105 obs\u0142ugiwa\u0107 <strong data-start=\"2582\" data-end=\"2613\">Apple Pay, Google Pay, BLIK <\/strong>and credit\/debit cards (<strong data-start=\"2639\" data-end=\"2659\">VISA, Mastercard<\/strong>).<\/p><\/li><li data-start=\"2494\" data-end=\"2663\">Wszystkie p\u0142atno\u015bci s\u0105 realizowane w z\u0142otych polskich (PLN), chyba \u017ce wskazano inaczej.<\/li><li data-start=\"2664\" data-end=\"2717\"><p data-start=\"2666\" data-end=\"2717\">Wszystkie ceny zawieraj\u0105 obowi\u0105zuj\u0105cy podatek VAT, je\u015bli jest wymagany.<\/p><\/li><li data-start=\"2718\" data-end=\"2779\"><p data-start=\"2720\" data-end=\"2779\">Dost\u0119p do funkcji p\u0142atnych rozpoczyna si\u0119 po potwierdzeniu p\u0142atno\u015bci.<\/p><\/li><li data-start=\"2780\" data-end=\"2883\"><p data-start=\"2782\" data-end=\"2883\">Subskrypcje odnawiaj\u0105 si\u0119 automatycznie, chyba \u017ce zostan\u0105 anulowane przed kolejn\u0105 dat\u0105 rozliczenia w panelu u\u017cytkownika.<\/p><\/li><\/ul><hr data-start=\"2885\" data-end=\"2888\" \/><h3 data-start=\"2890\" data-end=\"2924\">6. Right of Withdrawal<\/h3><ul data-start=\"2925\" data-end=\"3453\"><li data-start=\"2925\" data-end=\"3101\"><p data-start=\"2927\" data-end=\"3101\">A Consumer has the right to withdraw from the contract within 14 days without giving any reason.<\/p><\/li><li data-start=\"3102\" data-end=\"3197\"><p data-start=\"3104\" data-end=\"3197\">To exercise the right of withdrawal, the Consumer must inform the Store of their decision by an unequivocal statement (e.g., a letter sent by e-mail to <strong>kontakt@icymedia.pl<\/strong>).<\/p><\/li><li data-start=\"3198\" data-end=\"3369\"><p data-start=\"3200\" data-end=\"3369\"><b>Exception for Digital Content\/Services:<\/b> If the User purchases digital content or a service that begins immediately (e.g., an online lesson or access to digital materials), the User acknowledges that they lose the right of withdrawal once the service has been fully performed or the digital content has been supplied, provided that they gave prior express consent to begin the performance before the withdrawal period expired.<\/p><\/li><\/ul><p><strong>ICY Media zastrzega sobie prawo do odmowy zwrotu pieni\u0119dzy, kt\u00f3re nie spe\u0142niaj\u0105 podanych warunk\u00f3w.<\/strong><\/p><hr data-start=\"3455\" data-end=\"3458\" \/><h3 data-start=\"3460\" data-end=\"3483\">7. Sesje pr\u00f3bne<\/h3><ul data-start=\"3484\" data-end=\"3756\"><li data-start=\"3484\" data-end=\"3554\"><p data-start=\"3486\" data-end=\"3554\">Ka\u017cdy nowy u\u017cytkownik ma prawo do: <strong data-start=\"3515\" data-end=\"3551\">jedna bezp\u0142atna 20-minutowa sesja pr\u00f3bna<\/strong>.<\/p><\/li><li data-start=\"3555\" data-end=\"3652\"><p data-start=\"3557\" data-end=\"3652\">Okres pr\u00f3bny jest imienny, niezbywalny i nie mo\u017cna go wymieni\u0107 na got\u00f3wk\u0119 ani kredyt.<\/p><\/li><li data-start=\"3653\" data-end=\"3756\"><p data-start=\"3655\" data-end=\"3756\"><strong>ICY Media<\/strong> zastrzega sobie prawo do odmowy dodatkowych bezp\u0142atnych okres\u00f3w pr\u00f3bnych u\u017cytkownikom, kt\u00f3rzy ju\u017c w nich uczestniczyli.<\/p><\/li><\/ul><hr data-start=\"3758\" data-end=\"3761\" \/><h3 data-start=\"3763\" data-end=\"3787\">8. Kodeks post\u0119powania<\/h3><p data-start=\"3788\" data-end=\"3836\">Aby utrzyma\u0107 \u015brodowisko nauki pe\u0142ne szacunku:<\/p><ul data-start=\"3837\" data-end=\"4146\"><li data-start=\"3837\" data-end=\"3899\"><p data-start=\"3839\" data-end=\"3899\">U\u017cytkownicy musz\u0105 zachowywa\u0107 si\u0119 uprzejmie podczas sesji i na czacie.<\/p><\/li><li data-start=\"3900\" data-end=\"3977\"><p data-start=\"3902\" data-end=\"3977\">Wszelkie zachowania dyskryminacyjne, obra\u017aliwe lub destrukcyjne s\u0105 surowo zabronione.<\/p><\/li><li data-start=\"3978\" data-end=\"4055\"><p data-start=\"3980\" data-end=\"4055\">Nagrywanie i rozpowszechnianie lekcji bez pisemnej zgody jest zabronione.<\/p><\/li><li data-start=\"4056\" data-end=\"4146\"><p data-start=\"4058\" data-end=\"4146\"><strong>ICY Media<\/strong> mo\u017ce zawiesi\u0107 lub zamkn\u0105\u0107 konta naruszaj\u0105ce postanowienia tego punktu bez wcze\u015bniejszego powiadomienia.<\/p><\/li><li data-start=\"4056\" data-end=\"4146\">Zach\u0119camy u\u017cytkownik\u00f3w do zg\u0142aszania niew\u0142a\u015bciwego zachowania za po\u015brednictwem panelu konta lub za po\u015brednictwem <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3017\" data-end=\"3035\">support@uportal.pl<\/a><\/li><\/ul><h3 data-start=\"3763\" data-end=\"3787\">8b. Complaint Procedure<\/h3><ul><li>The Service Provider is obliged to provide services free from defects.<\/li><li>Complaints regarding the operation of the Website or Services may be submitted electronically to: contact@icymedia.pl.<\/li><li>The complaint should include the User&#8217;s data, a description of the problem, and the date of its occurrence.<\/li><li>The Service Provider shall respond to the complaint within 14 days of receiving it.<\/li><\/ul><hr data-start=\"4148\" data-end=\"4151\" \/><h3 data-start=\"4153\" data-end=\"4183\">9. W\u0142asno\u015b\u0107 intelektualna<\/h3><p data-start=\"4184\" data-end=\"4368\">Ca\u0142a tre\u015b\u0107, grafika i materia\u0142y na uPortal s\u0105 w\u0142asno\u015bci\u0105 <strong>ICY Media<\/strong> lub jej licencjodawc\u00f3w.<br data-start=\"4279\" data-end=\"4282\" \/>U\u017cytkownikom nie wolno kopiowa\u0107, reprodukowa\u0107 ani rozpowszechnia\u0107 \u017cadnych materia\u0142\u00f3w bez uprzedniego zezwolenia.<\/p><p class=\"translation-block\">Nazwy i logotypy \u201e<strong>uPortal<\/strong>\u201d oraz \u201e<strong>Unlearn English<\/strong>\u201d s\u0105 zarejestrowanymi znakami towarowymi firmy <strong>ICY Media<\/strong>.<\/p><hr data-start=\"4370\" data-end=\"4373\" \/><h3 data-start=\"4375\" data-end=\"4408\">10. Ograniczenie odpowiedzialno\u015bci<\/h3><p data-start=\"4409\" data-end=\"4510\">Chwila <strong>ICY Media<\/strong> d\u0105\u017cy do zapewnienia ci\u0105g\u0142ej, wysokiej jako\u015bci obs\u0142ugi, jednak firma nie ponosi odpowiedzialno\u015bci za:<\/p><ul data-start=\"4511\" data-end=\"4767\"><li data-start=\"4511\" data-end=\"4578\"><p data-start=\"4513\" data-end=\"4578\">Tymczasowe przerwy spowodowane konserwacj\u0105 lub problemami technicznymi,<\/p><\/li><li data-start=\"4579\" data-end=\"4638\"><p data-start=\"4581\" data-end=\"4638\">Straty wynikaj\u0105ce z niew\u0142a\u015bciwego zachowania u\u017cytkownika lub nadu\u017cycia,<\/p><\/li><li data-start=\"4639\" data-end=\"4767\"><p data-start=\"4641\" data-end=\"4767\">Szkody po\u015brednie lub nast\u0119pcze.<br data-start=\"4675\" data-end=\"4678\" \/>Ca\u0142kowita odpowiedzialno\u015b\u0107 nie mo\u017ce przekroczy\u0107 kwoty zap\u0142aconej przez u\u017cytkownika za dan\u0105 us\u0142ug\u0119.<\/p><\/li><\/ul><hr data-start=\"4769\" data-end=\"4772\" \/><h3 data-start=\"4774\" data-end=\"4805\">11. Zako\u0144czenie dost\u0119pu<\/h3><p data-start=\"4806\" data-end=\"5022\"><strong>ICY Media<\/strong> mo\u017ce zawiesi\u0107 lub zablokowa\u0107 dost\u0119p ka\u017cdemu u\u017cytkownikowi, kt\u00f3ry naruszy niniejsze Warunki lub obowi\u0105zuj\u0105ce przepisy prawa.<br data-start=\"4904\" data-end=\"4907\" \/>U\u017cytkownicy mog\u0105 w ka\u017cdej chwili usun\u0105\u0107 swoje konta za pomoc\u0105 ustawie\u0144 profilu lub kontaktuj\u0105c si\u0119 z nami pod adresem: <strong data-start=\"4999\" data-end=\"5021\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:support@uportal.pl\" rel=\"noopener\" data-start=\"5001\" data-end=\"5019\">support@uportal.pl<\/a><\/strong>.<\/p><hr data-start=\"5024\" data-end=\"5027\" \/><h3 data-start=\"5029\" data-end=\"5069\">12. Prawo w\u0142a\u015bciwe i jurysdykcja<\/h3><p data-start=\"5070\" data-end=\"5216\">Niniejsze Warunki podlegaj\u0105 przepisom prawa: <strong data-start=\"5110\" data-end=\"5120\">Polska<\/strong>.<br data-start=\"5121\" data-end=\"5124\" \/>Wszelkie spory wynikaj\u0105ce z niniejszych Warunk\u00f3w b\u0119d\u0105 rozstrzygane przez: <strong data-start=\"5187\" data-end=\"5215\">s\u0105dy w Warszawy, Polska<\/strong>.<\/p><hr data-start=\"5218\" data-end=\"5221\" \/><h3 data-start=\"5223\" data-end=\"5240\">13. Kontakt<\/h3><p data-start=\"5241\" data-end=\"5398\">W przypadku pyta\u0144 lub skarg dotycz\u0105cych niniejszego Regulaminu prosimy o kontakt:<br \/>ICY Media Chibeza Mvula<br data-start=\"5300\" data-end=\"5303\" \/><strong data-start=\"5306\" data-end=\"5328\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:kontakt@icymedia.pl\" rel=\"noopener\" data-start=\"5308\" data-end=\"5326\">kontakt@icymedia.pl<\/a><\/strong><br data-start=\"5328\" data-end=\"5331\" \/>Post\u0119pu 11, 02-676 Warszawa, Poland<\/p><hr data-start=\"5400\" data-end=\"5403\" \/><p data-start=\"5405\" data-end=\"5581\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms of Service Last updated: November 2025 1. Introduction These Terms of Service (\u201cTerms\u201d) govern the use of the uPortal platform, operated [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-73","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms of Service - uPortal by Unlearn English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uportal.pl\/pl\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms of Service - uPortal by Unlearn English\" \/>\n<meta property=\"og:description\" content=\"Terms of Service Last updated: November 2025 1. 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